Job Description

District Loss Prevention Manager

The District Loss Prevention Manager is responsible for investigating preventable loss in our retail stores and carries out store audit procedures. The ideal candidate is highly reliable, demonstrates ethical and safe work practices, has a high level of discretion and is passionate about loss prevention initiatives. The successful candidate must also be available to travel locally and work flexible hours to accommodate hours of operation for stores.

Responsibilities

• Responsible for conducting all investigations within an assigned district
• Prevents inventory loss through communication and participation with all store staff members in programs aimed at theft awareness and prevention measures
• Audits store security procedures such as cycle counts, reporting etc.
• Detects and processes individuals engaged in-store theft and fraudulent activities including completing investigation and related reports with police agencies and the criminal justice system
• Conducts initial investigation of internal matters (ex. cash over/short reports, etc.)
• Responds to all emergency situations
• Provides direction in merchandise protection standards and conducts awareness training
• Key contact for their group of stores for camera system installs and maintenance
• Works directly with armoured car service on troubleshooting and evaluation of store needs
• Works directly with alarm companies on setup and ongoing maintenance issues
• Interviews suspects and witnesses and prepares in-depth reports on all investigations
• Testifies in a variety of hearings and court actions
• Other related tasks as required

Qualifications

• Diploma or Certificate in Security/Police Studies or related field (preferred, not required)
• Valid Alberta Security License required (before start date)
• Post-secondary education or equivalent (preferred, not required)
• ProServe Certification
• Valid First Aid and CPR certification is preferred
• Pressure Points Control Tactics (PPCT) will be considered an asset
• Knowledge of WHIMIS is preferred
• Knowledge of surveillance and apprehension techniques
• Interview and interrogation training will be considered an asset
• Minimum, 2 – 5 years' loss prevention experience
• Minimum, 2 – 5 years' management experience
• Previous retail experience will be considered an asset

Other Skills and Capabilities

• Unquestionable ethics and integrity with an ability to maintain high levels of confidentiality
• Positive and professional approach with willingness to learn and be challenged
• Ability to work effectively in a collaborative, team environment as well as independently
• Exhibit strong leadership skills with the ability to make appropriate decisions in stressful situations
• Ability to demonstrate situational awareness and safe work practices
• Excellent active listening, communication (written and verbal) and dispute resolution skills
• Demonstrate initiative and ability to recognize opportunities for improvement and efficiency
• Highly organized with the ability to direct and prioritize tasks as appropriate
• Proven ability to maintain workload and meet critical deadlines in a fast-paced environment
• Strong problem identification and problem resolution skills
• Ability to be flexible, in keeping with the needs of our evolving company
• Must be willing and able to work irregular hours, including weekends and occasional overnights to support the retail stores
• Proficient in Microsoft applications, including Word, Excel, Teams, Project and Outlook
• Excellent interpersonal skills, including written and verbal communication
• Must pass a Criminal Record Check
• Valid driver's license and reliable transportation

What Makes SNDL a Great Place to Grow:

• Competitive compensation including performance-based bonuses and annual salary reviews.
• Comprehensive health and dental benefits, including a Healthcare Spending Account.
• Three weeks of paid vacation with annual rollover.
• Flexible, hybrid work arrangements to support work-life balance.
• Recognition and rewards programs that celebrate individual and team achievements.
• Employee & Family Assistance Program (EFAP) with mental health, financial, and family support.
• Employee perks and discounts program, offering savings across fitness, wellness, lifestyle, retail, and everyday services

Our Commitment to Diversity & Inclusion

SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

About SNDL

SNDL is one of Canada's leading and fastest-growing liquor and cannabis companies. As the country's largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.

We're also one of Canada's largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

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