Job Description

Job Description

Job Description

Provide support as a member of the Better Health team to include assisting customers during the checkout process, performing all cash register functions and bagging. In addition, work to maintain attractive and esthetically pleasing checkout displays.  Ensure a team effort approach while providing courteous, friendly, and efficient customer service.  Responsibilities

• Provide excellent customer service and address needs of customers in a timely and effective manner. 
• Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customers.
• Follow proper procedures for customer check out, handling of tenders, use of tares, sales of alcoholic beverages, and use of PLUs and UPCs.
• Maintain a safe, clean and well-organized working and shopping environment
• Operate and sanitize all equipment in a safe and proper manner.
• Follow established procedures to report errors in retail pricing or signage.
• Answer telephone calls and pages quickly and with excellent phone etiquette.
• Position requires additional stocking responsibilities. 

• Excellent communication skills and willingness to work as part of a team
• Ability to deliver information in a clear and respectable manner to fellow team members and customers
• Ability to follow instructions and procedures
• Ability to learn about natural and organic foods and products
• Effective time management skills
• Strong work ethic and integrity
• Ability to work a flexible schedule including nights, weekends, and holidays as needed
• Ability to work in a fast-paced environment, with a sense of urgency
• Use of tools and equipment, including box cutters
• Reliable Transportation

• Previous cashiering, stocking and customer service experience preferred but necessary.
• Customer Service focused

• Must be able to lift up to 50 pounds.

• In an 8-hour work day: standing/walking 6-8 hours.

• Hand use: single grasping, fine manipulation, pushing and pulling.

• Work requires the following motions: bending, twisting, squatting and reaching.

• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.

• Ability to work in wet and dry conditions.

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